Yes, and it is the main thing a good agency does, because the inbox is where the money is. Here is how a chat team works, what it needs from you, what fans see and what you should ask before giving anyone access.
What you get with BIGR
Everything that is not creating, handled by a named team. Here is what that looks like in practice.
Messages answered 24/7
Your DMs are handled around the clock and sales are closed while you sleep. Your voice, your limits, your prices.
Featured placement on partner platforms
Our creators are featured on partner platforms and their social pages, so new fans find you from day one.
Your socials, run daily
Posting, reposting and Reddit targeting across nine platforms, every day, by people whose job it is.
Your limits, kept
What you make and what you never make is agreed before we start and never pushed.
A real report every Friday
What was posted, what sold, what we change next week. Plus a private WhatsApp group with your account manager.
No upfront cost
Our fee is a percentage of the revenue we help generate, agreed in writing. We only earn when you earn.
Growing alone is exhausting. It doesn't have to be.
The difference isn't working more hours — it's having a team handle everything that isn't creating.
- You post with no strategy and no idea what works
- Messages pile up unanswered
- Promoting on socials eats hours every day
- You never know if you're on track
- A clear content strategy, tailored to you
- A team answers your DMs and closes sales
- We run your socials and the traffic
- A weekly report with real numbers
What the team works from
A persona document you write with your account manager: how you speak, what you offer and at what price, what you never do, how you treat fans who push. The team replies in that voice, inside those limits, around the clock.
The better the document, the better the replies. Creators who give us their real phrases, their rules and their history with regular fans get a team that sounds like them from day one.
What fans see
A page that answers fast, remembers them and sells properly. Fans want attention and consistency, and a team gives them more of both than one person can. Every regular fan has a record, so nobody is asked the same question twice.
Your content stays yours. Nothing is sent that you have not made and priced.
What stays yours
Your limits, agreed in writing and never pushed. Your prices. Your persona, which you approve and can review in the messages every week. Your account, your payout account and your content.
Access is granted under a signed agreement after ID verification, and you can see what is happening at any time.
What to ask before you say yes
Who exactly will reply, and are they employed or freelance? Where are they based? What do they do when a fan asks for something outside my limits? How do I review the messages? What is in writing about access and about ending the arrangement?
Our answers: a UK-based, office-based team, not a rota of freelancers. Limits are a hard stop. You review weekly and can reach your account manager any day. Everything is in a signed agreement first.
How it works
Apply
Tell us where you are and where you want to go. No obligation, fully confidential.
We build your plan
Content, socials and DM strategy, with your account manager and a private WhatsApp group.
You grow
You create; we grow your earnings month over month. We only earn when you earn.
What a chat team needs from you
- Your voice: real phrases you use
- Your menu and prices
- Your hard limits and soft limits
- Notes on your regular fans
- A weekly ten minutes to review the tone
Frequently asked questions
Keep reading
Want to hear how the team would run your inbox?
Apply today and book a 20-minute call. We will walk you through exactly how it works.